Preliminary Medical Review
Review of the patient's diagnosis, physician reports, laboratory results, imaging, medication history and previous procedures before travel.
International Patient Services
Coordinated regenerative medicine care for patients travelling to Mexico.
CELLMEX assists international patients with medical-record review, physician evaluation, treatment planning, appointment coordination, travel preparation and structured follow-up after returning home.
International Patient Information
Medical review should take place before travel is arranged
International patients should not purchase airline tickets or make non-refundable travel arrangements before their medical information has been reviewed.
CELLMEX begins with a remote review of the patient's diagnosis, medical history, laboratory results, imaging, current medications and previous treatments.
A qualified physician then determines whether further consultation is appropriate and whether the patient may be considered for treatment.
If the patient is accepted, CELLMEX provides a proposed clinical plan, anticipated length of stay, preparation requirements and estimated costs before the patient confirms travel.
International Coordination Services
Support before, during and after your visit
Our international patient process is designed to reduce uncertainty and ensure that medical and travel arrangements are coordinated in the correct order.
Remote Physician Consultation
Where appropriate, the patient may participate in a remote consultation to discuss the medical condition, objectives, limitations and possible next steps.
Treatment Planning
Accepted patients receive a proposed clinical pathway explaining the procedure, preparation, anticipated schedule, monitoring and follow-up.
Written Cost Estimate
Treatment-related costs are explained before scheduling. Travel, accommodation and personal expenses are normally separate unless expressly included.
Travel and Appointment Coordination
The international patient team can assist with appointment timing, recommended arrival dates, transportation information and accommodation guidance.
Follow-Up After Returning Home
Follow-up may include remote consultations, symptom monitoring, laboratory review and communication with the patient's local physician.
Travel Planning
Preparing for medical travel to Mexico
Exact travel requirements depend on the patient's condition, mobility, proposed treatment and need for post-treatment observation.
Recommended Arrival
Patients may be asked to arrive before treatment for an in-person consultation, physical examination, laboratory testing or final medical clearance.
Length of Stay
The required stay varies by procedure. Some patients may require only several days, while others may need a longer period for multiple appointments, observation or follow-up.
Travelling Companion
Patients with limited mobility, complex conditions, language needs or sedation-related procedures may be advised to travel with a responsible adult.
Fitness to Travel
Certain medical conditions may require clearance from the patient's regular physician before flying or undertaking prolonged international travel.
Accommodation
CELLMEX may provide information regarding nearby hotels or suitable accommodation. Patients remain responsible for confirming reservations and terms.
Local Transportation
Guidance may be provided regarding airport transfers and travel between accommodation and the clinical facility.
Medical Records
Documents normally required for review
Complete and recent medical information allows the clinical team to conduct a more accurate preliminary assessment.
Clinical Documents
- Confirmed diagnosis
- Recent physician or specialist reports
- Relevant hospital discharge summaries
- Surgical and procedural reports
- Pathology reports, when applicable
- Previous treatment records
Testing and Personal Information
- Recent laboratory results
- Imaging reports and digital images
- Current medications and doses
- Known allergies
- Relevant chronic medical conditions
- Copy of passport identification page
International Patient Pathway
From initial enquiry to returning home
Submit Enquiry
The patient provides contact information, diagnosis, country of residence and reason for seeking evaluation.
Send Medical Records
Relevant reports, imaging, laboratory studies and treatment history are submitted for secure medical review.
Physician Assessment
A physician evaluates the records and determines whether consultation or further testing is required.
Treatment and Travel Plan
Accepted patients receive proposed dates, preparation instructions, estimated stay and written cost information.
Treatment and Follow-Up
Care is provided in Mexico, followed by discharge instructions and remote monitoring after the patient returns home.
Patient Safety
Medical travel requires responsible planning
- Patients must disclose their full medical history, medications, allergies and previous procedures.
- Travel should not be undertaken when the patient's medical condition is unstable.
- Patients should not stop prescribed medicines unless instructed by a qualified physician.
- Potential treatment risks and travel-related risks must be considered separately.
- International patients should maintain travel insurance and understand its exclusions.
- No ethical medical provider can guarantee a cure or specific clinical result.
Frequently Asked Questions
Questions from international patients
Can I travel?
Travel suitability depends on your medical
condition, stability, mobility, recent procedures
and the proposed treatment. Some patients may
require written medical clearance from their
regular physician before flying. CELLMEX should
review your medical records before you make travel
arrangements.
How long must I stay?
The required length of stay varies according to
the treatment, number of appointments, need for
preliminary testing and post-treatment observation.
Some patients may remain for several days, while
others may require a longer stay. Your anticipated
schedule will be provided after medical review.
Do you assist with logistics and travel planning?
CELLMEX may assist with recommended arrival dates,
appointment scheduling, nearby accommodation,
local transportation information and general
travel coordination. Patients remain responsible
for passports, visas, airline reservations,
accommodation contracts and personal travel
expenses unless otherwise stated in writing.
What medical records are needed?
Patients are normally asked to provide a confirmed
diagnosis, recent physician reports, laboratory
results, imaging reports and images, current
medications, previous treatment records and any
relevant surgical, pathology or hospital reports.
Additional records may be requested depending on
the condition.
Should I purchase airline tickets before submitting my records?
No. Patients should wait until their records have
been reviewed and CELLMEX has confirmed medical
acceptance, proposed appointment dates and the
anticipated length of stay.
Does submitting my records guarantee treatment?
No. Medical-record submission begins the review
process but does not guarantee treatment. The
clinical team may request further testing, specialist
clearance or advise that treatment is not appropriate.
How much does treatment cost?
Treatment costs depend on the diagnosis, proposed
biological product or procedure, number of sessions,
clinical monitoring and follow-up requirements.
Eligible patients receive a written treatment plan
and cost estimate before scheduling. Airline,
accommodation and personal travel expenses are
generally separate.
Can a family member travel with me?
Yes. In some cases, travelling with a responsible
companion is strongly recommended, particularly
for patients with limited mobility, language
difficulties, complex medical conditions or
procedures requiring additional assistance.
Can CELLMEX communicate with my physician at home?
With the patient's written authorisation, CELLMEX
may communicate relevant information to the
patient's regular physician or specialist and
provide treatment or follow-up documentation.
What happens after I return home?
International patients may receive discharge
instructions, scheduled remote follow-up,
recommendations for laboratory or imaging review,
and guidance regarding symptoms that should be
reported promptly.
International Patient Enquiries
Request an international patient evaluation
Provide your country of residence, diagnosis and basic contact information. An international patient coordinator can then explain which medical records are required.
International Telephone
+52 (322) 308 0021
info@cellmex.org
Coordination Hours
Monday–Friday
09:00 a.m. – 16:00 p.m.
Mexico Central Time
Clinical Location
Mexico
Marina Clinic, Pto Vallarta, Jalisco